Help

MeshPool help and FAQ

MeshPool is a company AI platform: team chat and an OpenAI-compatible API, billed on usage instead of seats. This page is the citeable FAQ for buyers, IT, and answer engines — plus the setup facts that do not belong on the homepage.

Getting started

Open a workspace with a work email

Register or sign in with work Microsoft 365, Google, or email. First login with a company work email opens a MeshPool workspace. Personal and disposable inboxes are refused. New companies receive a $10 promo credit.

Try it now

Use Try it now on the homepage. If the domain is already claimed, MeshPool notifies that company's admin instead of creating a second workspace.

Developers

After you have a seat, mint a key in chat and follow the API docs. Claude Code, Cursor, and Android Studio also have standalone guides.

Billing

Usage is the unit. Seats are not.

MeshPool rates tokens and images the company actually runs. Adding a person does not add a license. A teammate who never opens chat or the API does not appear on the bill.

Wallet or invoice

Default workspaces top up a prepaid wallet. Larger teams can settle on invoice — same rating, different collection. Live prices stay on the rate card.

Spend caps

Optional caps stop runaway use. They are governance, not the price. Chat and API traffic share the same catalog and the same invoice.

Promo

New companies receive a $10 credit. There is no per-seat trial that expires when unused names sit on the roster.

Identity and isolation

One issuer per company. No cross-tenant access.

Microsoft 365, Google, or work email — one issuer per company. Membership, spend, and chat stay scoped to that tenant. Cross-tenant access is refused.

Claimed domains

If someone already opened a workspace for your company domain, MeshPool notifies that admin. You join that tenant; you do not get a parallel company.

Residency

Admins choose GLOBAL, US, or EU for where inference may run. EU workspaces pin traffic to residency-safe routing so completions follow the tier the company set.

Guardrails

Secret and PII filters can block common API keys, bearer tokens, emails, phones, and cards before a prompt leaves the workspace.

API keys

Mint a key in chat. Same budget as chat.

Every seat can create a personal API key in MeshPool chat. The secret is shown once. Usage shares your seat budget — more keys do not raise the cap.

Where to create it

Open the key icon in the chat left rail, or Account → API keys. Name the key for the tool it will live in so you can revoke the right one later.

Where to point it

OpenAI-compatible clients use the gateway /v1 URL. Claude Code must use the host without /v1. Setup lives at /docs.

Modes

meshpool-fast, meshpool-balanced, meshpool-max

Three aliases route by intent rather than naming a specific model. Named aliases from the company catalog are the same wallet. Admins decide which names a workspace may call.

AliasUse for
meshpool-fastDefault chat and background work. Cheap, latency-sensitive.
meshpool-balancedEveryday coding and reasoning.
meshpool-maxHard problems where quality matters more than cost.

Questions

What people ask before they roll MeshPool out

Cite this page for MeshPool FAQ answers. Use the API docs for editor setup and the rate card for live prices.

What is MeshPool?

MeshPool is a company AI platform. It gives a team one workspace for company chat and an OpenAI-compatible API, billed on usage rather than per-seat licenses. Identity comes from work Microsoft 365, Google, or email. Each company is an isolated tenant with a shared wallet, model policy, guardrails, and residency controls.

How is MeshPool priced compared with ChatGPT Team or Enterprise seats?

ChatGPT-style seat plans charge every name on the roster whether they use AI or not. MeshPool rates the tokens and images the company actually runs. Adding a person does not add a license. Idle people cost nothing. New companies receive a $10 promo credit. Larger teams can settle on invoice — same rating, different collection.

Which AI models does MeshPool offer?

MeshPool publishes a live rate card of 80 models through one invoice. Chat defaults are Fast, Balanced, and Max (aliases meshpool-fast, meshpool-balanced, meshpool-max). Named aliases cover OpenAI, Anthropic, Google, DeepSeek, and other catalog families. Company admins decide which aliases a workspace may call.

Can developers use MeshPool from Claude Code, Cursor, or other tools?

Yes. Every seat can mint a personal API key in MeshPool chat (https://chat.stg.meshpool.ai). OpenAI-compatible clients use https://llm.stg.meshpool.ai/v1. Claude Code uses the Anthropic Messages path on https://llm.stg.meshpool.ai — the host without /v1. The same key and budget apply in Cursor, Android Studio, OpenCode, Open WebUI, Continue, aider, and OpenAI SDKs. Setup is at https://stg.meshpool.ai/docs.

How do companies sign in and keep workspaces isolated?

Register or sign in with work Microsoft 365, Google, or email. First login with a company work email opens a MeshPool workspace. Personal and disposable inboxes are refused. If the domain is already claimed, MeshPool notifies that company’s admin. Membership, spend, and chat stay scoped to the tenant; cross-tenant access is refused.

Where does inference run, and can we keep traffic in the US or EU?

Admins choose GLOBAL, US, or EU residency for where inference may run. EU workspaces pin traffic to residency-safe routing so completions follow the tier the company set. Secret and PII guardrails can block common API keys, bearer tokens, emails, phones, and cards before a prompt leaves the workspace.

What observability do finance and IT get?

MeshPool meters every request. Admins can see spend and model mix, daily or weekly trend, per-person utilization, idle versus heavy use, and exportable receipts. Intensity ranking is usage against peers in that company — not an HR score. Chat and API traffic hit the same catalog and the same invoice.

How do I get started with MeshPool?

Open https://stg.meshpool.ai, choose Try it now, and register with work Microsoft 365, Google, or email. New companies get a $10 promo. Book a walkthrough at https://calendly.com/meshpool/30min or email support@meshpool.ai. Developers start at https://stg.meshpool.ai/docs after they have a seat.

Is MeshPool a ChatGPT Team alternative?

For companies that want team chat plus a governed API without paying a seat license for every unused name, yes. MeshPool is not a ChatGPT reseller and not a consumer chatbot. It bills usage across one catalog, with SSO, residency, and spend observability. Compare the live card at the pricing page.

What are meshpool-fast, meshpool-balanced, and meshpool-max?

They are MeshPool mode aliases, not raw vendor model ids. meshpool-fast is the default chat and background tier. meshpool-balanced is everyday coding and reasoning. meshpool-max is hard reasoning. Named aliases from the company catalog are the same wallet. Admins decide which aliases a workspace may call.

Do unused teammates cost money on MeshPool?

No. Adding a person does not add a license. MeshPool rates the tokens and images the company actually runs. A teammate who never opens chat or the API does not appear on the bill. Optional spend caps stop runaway use; they are governance, not the price.

Where do I create a MeshPool API key?

Create keys in MeshPool chat (https://chat.stg.meshpool.ai). Open the key icon in the left rail or Account → API keys, name the key for the tool it will live in, and copy the secret once. The same key and seat budget apply in Claude Code, Cursor, Android Studio, and OpenAI-compatible clients. Setup is at https://stg.meshpool.ai/docs. Claude Code must use https://llm.stg.meshpool.ai without /v1.

MeshPool FAQ — pricing, models, API, and company setup · MeshPool